July 28, 2022

S2 E11: Building a Child-Centric Children’s Hospital with Todd Suntrapak and Mike Wood

Healthcare requires a special type of intentionality that is unique from other industries. In this episode, we’re diving into a topic that arguably calls for even more attention: children’s healthcare. With us to share their perspectives is Todd Suntrapak, President and CEO of Valley Children’s Healthcare, and Mike Wood, VP of Planning, Design, and Construction at Medxcel. In this conversation, you’ll learn why we need to take a truly patient-centric approach to care and experience design. We’ll dive into practical steps for doing this at your organization and share subtle, yet critical, considerations you may have overlooked.

On this episode, you’ll hear:
[05:30] Unique considerations for designing a children’s hospital
[13:00] Subtle design features that make a big difference
[18:45] How communities can help prevent hospitalization
[25:30] The value of child life specialists in the patient experience
[28:00] Newest trends in children’s hospitals
[35:00] How to ease the transition from hospital to home
[44:00] The impact of COVID-19 on hospital design
[53:00] The future of children’s hospitals