March 9, 2023

S3 E4: Inspiring Innovations Within Teams with Dr. Nilda Perez and Scott Cormier

Innovation is critical for any business, but in healthcare, it really matters. The first step toward making people’s lives better starts with understanding how they behave. No matter who you are or what business you're in, understanding behavioral health is crucial, and it’s up to innovation and creative problem-solving to ensure we’re serving patients well. In this episode, Dr. Nilda Perez, a Behavioral Health Expert, and Scott Cormier, VP of Emergency Management, EC, and Safety at Medxcel, discuss ways they inspire innovation in their own organizations. You’ll learn how creativity doesn’t always mean complicated projects and that sometimes it’s the small things that make the biggest difference.

On this episode, you’ll hear:
[01:09] Getting to know Dr. Perez & Scott Cormier
[02:51] The difference between a behavioral health facility and an acute care facility
[05:47] Why innovation is particularly important in behavioral health
[08:45] Medication isn’t the only way to solve the problem
[10:28] Finding the courage to create out-of-the-box solutions
[15:45] How multiple, small innovations have a big impact
[20:28] Give your clients tools to be creative
[24:08] The role operations plays in optimizing innovations in healthcare
[27:51] How you can use innovation to improve outreach and education for behavioral health
[31:50] The value of reevaluating systems and processes on an ongoing basis
[35:00] How to stay ahead of the curve while preparing for uncertainties
[39:40] How to encourage your teams to bring innovation forward and incorporate it into processes